CALGARY (WESTBROOK)
911 37 STREET S.W. CALGARY, AB T3C 1S4
(4.6/5)
Nicolas Wingrove
Fountain Tire owner
CALGARY (WESTBROOK)
Mon:
7:30 AM - 6:00 PM
Tues:
7:30 AM - 6:00 PM
Wed:
7:30 AM - 6:00 PM
Thur:
7:30 AM - 6:00 PM
Fri:
7:30 AM - 6:00 PM
Sat:
8:00 AM - 4:00 PM
Sun:
CLOSED - CLOSED
This location offers shuttle service
View All Reviews
CALGARY (WESTBROOK)
911 37 STREET S.W. CALGARY, AB T3C 1S4
(4.6/5)
OVERALL CUSTOMER RATING
11/6/2018 12:00:00 AM
Anonymous
11/5/2018 12:00:00 AM
Anonymous
Vincent was efficient in taking my order, called me when the job was finished, and processed me patiently even though there were two more behind me waiting at the register. Will be back for the 100-km tightening of lug nuts.
11/4/2018 12:00:00 AM
Anonymous
Great staff - friendly and professional. Love this place.
11/4/2018 12:00:00 AM
PATRICK DODSLEY
Service was great , done on time and no extra charge. People I dealt with were courteous and knowledgeable.
11/4/2018 12:00:00 AM
Anonymous
Excellent service
11/3/2018 12:00:00 AM
LAURIE WILTSHIRE
Helpful staff
11/1/2018 12:00:00 AM
Anonymous
The customer service I receive at this location is fantastic. Vince is outstanding. Professional, knowledgeable, friendly and efficient. I met Jeff for the first time this tire change visit and was very impressed with his professional attitude as well.
11/1/2018 12:00:00 AM
Anonymous
I was interested in All Weather tires and called around to several tire centers and found Westbrook Fountain Tire representative helpful and knowledgeable. He was able to answer several questions I had and determined that 1 of the 2 different tire sets I was interested were on sale. They ordered them in and called me on a Friday morning they arrived. The were able to fit me in that day to have them changed over. Very positive experience.
10/31/2018 12:00:00 AM
Anonymous
service was expedient and apparent knowledge observed
10/31/2018 12:00:00 AM
Anonymous
Polite, very efficient service.
10/31/2018 12:00:00 AM
BRAD LIDSTONE
Staff is very kind & knowledgeable.
10/31/2018 12:00:00 AM
Anonymous
Scheduling online was easy, calling in for more details was very helpful, and work was all done as agreed and in good time. Tire swap cost almost 3x as much as Costco, but good luck getting in there. I'm not sure if Costco isn't charging enough, or FT is taking advantage. Based on the price difference I feel somewhere in the middle. I will come back, but I'd feel a lot better about it if the price difference wasn't so huge.
10/31/2018 12:00:00 AM
Anonymous
Good service. Quick and competent
10/31/2018 12:00:00 AM
Anonymous
Very knowledgeable and friendly.
10/31/2018 12:00:00 AM
CHRISTINA COONEY
The service was fast and great, the people at the front were completely wonderful and my tires are perfect. This was a wonderful experience and I will certainly return.
10/30/2018 12:00:00 AM
Anonymous
Excelllent
10/30/2018 12:00:00 AM
Anonymous
Efficient and courteous on all aspects of booking, drop off, and settlement/pick up. Clear on how to get the mail in rebate. I will be back.
10/30/2018 12:00:00 AM
Anonymous
Great service and vehicle was ready prior to arranged time. Have had our vehicles serviced there for their tire requirements and will return.
10/30/2018 12:00:00 AM
WAYNE THOMAS
The gents that work there at the front desk are top notch. They advised me that I needed new winter tires but then also gave me the heads up to wait a few weeks until the 4 for 3 sale was on. Saved me some money. Excellent customer service all around.
10/30/2018 12:00:00 AM
Anonymous
Great service. Friendly staff.
10/30/2018 12:00:00 AM
Anonymous
Great and timely service!!
10/30/2018 12:00:00 AM
Anonymous
Friendly staff who knows what they are doing and isn't looking to gouge you!
10/30/2018 12:00:00 AM
DAVE MILLER
Work done as promised, on time, friendly welcoming staff. Competitive prices.
10/29/2018 12:00:00 AM
TOM BRENNAN
Great and fast service! Would of gave a ten if tire soap was cleaned off my tires before getting the vehicle back.
10/29/2018 12:00:00 AM
CHRIS REYNOLDS
Friendly staff and kept to schedule
10/29/2018 12:00:00 AM
Anonymous
Always provide great service
10/29/2018 12:00:00 AM
MIKE KALYN
Quick and friendly service as always!
10/28/2018 12:00:00 AM
DARLENE ADDINALL
I had my daughters tires put on her vehicle and the staff that I dealt with on the phone were excellent. Everything was so organized and my daughter and I were well looked after. Job well done!
10/27/2018 12:00:00 AM
Anonymous
Great service and friendly staff. Would definitely recommend.
10/27/2018 12:00:00 AM
Anonymous
I HAVE ALWAYS HAD GREAT SERVICE AT YOUR FOUNTAIN TIRE AND HOPE TO CONTINUE THE SERVICE IN THE FURTURE. MR. CARL E. GRAHAM
10/27/2018 12:00:00 AM
XIOMARA GUEDEZ
You feel welcome from minute 1. You pay for what you request. Great attention and shuttle seevice.
10/27/2018 12:00:00 AM
Anonymous
Quick and efficient service
10/27/2018 12:00:00 AM
Anonymous
Excellent service, Always helpful in fixing what needs fixing, but nothing more!!!
10/27/2018 12:00:00 AM
KENT FARRIES
Great service, fast and courteous. Nicolas is always welcoming.
10/27/2018 12:00:00 AM
Anonymous
Great service and friendly, helpful staff.
10/26/2018 12:00:00 AM
MITKO TOSHEV
Outstanding service. I had a flat tire and 5 other tire shops did not even want to look at my car. they all claimed they are busy and have no time to help me in my emergency. Your team took my car in, found the problem and resolved it within few hours. I am forever grateful, as it seems like not all tire shops treat customers the same way. I also wrote you guys a good review on Goggle. Thank you again!
10/25/2018 12:00:00 AM
KAREN WHEATCROFT
Always great advice and service.
10/24/2018 12:00:00 AM
FRANK KELTON
Good service - on time. Cordial Staff.
10/24/2018 12:00:00 AM
Anonymous
Courteous and professional at all times. Very knowledgeable and goes beyond just performing the service requested.
10/24/2018 12:00:00 AM
LINDA TOLLER
The staff were polite and friendly. Work was done in a timely fashion
10/24/2018 12:00:00 AM
Anonymous
On-time delivery of new tire install and good coaching on best tires for my car.
10/23/2018 12:00:00 AM
VICTORIA FOSTER
Staff was very helpful. The only place I’ll go for any of my tire needs. Big shot out to the guy changing my tires 👍
10/23/2018 12:00:00 AM
Anonymous
Winter tires purchased, mounted and ready to go in short order. Great job.
10/23/2018 12:00:00 AM
Anonymous
Great service and a great price
10/22/2018 12:00:00 AM
Anonymous
Happy with the service. Was easy to book online and received a scheduled appointment within a business day. Vehicle was ready when we were. Great price on the tires and the installation.
10/21/2018 12:00:00 AM
Anonymous
Service was awesome, from the telephone call to book my appt, to dropping off and picking up my vehicle. I would highly recommend this Westbrook Fountain Tire.
10/21/2018 12:00:00 AM
Anonymous
Good folks did a good job.. Easy to deal with
10/21/2018 12:00:00 AM
DEREK KELLER
Quick and convenient repair. Let me know what the issue (puncture was) and what was done and helped my wife out when she came to pick the tire up. Thanks
10/20/2018 12:00:00 AM
Anonymous
It went very smoothly. Everyone was friendly and very professional. I have already recommended them to friends and family.
10/20/2018 12:00:00 AM
KAREN WESLEY
I used to live in Okotoks and dealt with the Fountain Tire business there because they were competitive and gave great service. Now that I’ve moved into Calgary, I did extensive research on both the quality and price of various tires by several different providers. Both times that I called Fountain Tire in Westbrook, I talked to two different fellows who were willing to spend time with me to discuss options with absolutely no high pressure sales tactics!!!! From that I made my choice of 4 tires and felt confident in choosing Fountain Tire. Left my vehicle there for the day and had great service when I went to pick it up. My only issue is when I dropped my vehicle off, the entire outside area was jammed with vehicles and I ended up having to park on an angle blocking the sidewalk. There were 2 vehicles parked in front of the shop doors that could have been moved up. At this time of year when they’re super busy, someone needs to keep an eye on this. No question in my mind where I’m going to go whenever I have a tire issue - it’s Fountain Tire Westbrook always!!
10/20/2018 12:00:00 AM
Anonymous
I like and contented their very good services. Staff are so nice to their costumers, keep a good works guys ! I recommend this fountain tire Westbrook sw .
10/19/2018 12:00:00 AM
JEROME BONNAL
Properly executed, gentle staff.
10/19/2018 12:00:00 AM
KIM MAY CHIU
We have been going to fountain tire Westbrook for years and have purchased rims and 6 sets of tires through that time. Vince is extremely helpful and courteous and always has such a positive attitude and great customer care. We recently had some recurring issues with the TPMS after new rims and tires were purchased. Fountain tire replaced our sensors to factory ones for no charge and fixed the issue. Highly recommend and the store and highly recommend dealing with Vince, super honest and friendly.
10/19/2018 12:00:00 AM
Anonymous
Great service
10/19/2018 12:00:00 AM
Anonymous
Professional, friendly staff, easy to use web booking, report on current condition of my tires.
10/18/2018 12:00:00 AM
Anonymous
thank you😊!!!
10/18/2018 12:00:00 AM
Anonymous
I would highly recommend Fountain Tire (Westbrook). I always feel so well cared for, and my questions (as someone who knows nothing about cars) are always answered in an informative way without making me feel dumb. I have never felt pressured or anything and my car is always done in a timely fashion.
10/18/2018 12:00:00 AM
Anonymous
Great service nice people
10/18/2018 12:00:00 AM
BERNICE PEACOCK
I would highly recommend Fountain Tire (Westbrook) Ltd. for all of your vehicle needs. They are friendly, very trustworthy, & do excellent work. We take all our vehicles to Fountain Tire (Westbrook) Ltd. on a regular basis; they are the only garage that we go to since our first visit. Ladies, do not hesitate to take your vehicle there; they are very trustworthy.
10/18/2018 12:00:00 AM
BOB TOMES
The fellows at the front were excellent! Vince came out to look at my old tires, gave me a quote on the spot, installed the new tires right then and there and had me out in less than an hour. I will definitely be using this Fountain Tire again in the future.
10/17/2018 12:00:00 AM
JR SMITH
A great friendly knowledgeable staff. THANKS!!
10/17/2018 12:00:00 AM
BRANDON THOMPSON
Vincent was a great help. Service was fast, accurate and informative.
10/17/2018 12:00:00 AM
Anonymous
Great Service and timely response time to questions through email.
10/16/2018 12:00:00 AM
TONY SABELLI
good service good price
10/16/2018 12:00:00 AM
MIKE BLACK
Great customer service
10/16/2018 12:00:00 AM
DON ZACK
Great service.
10/16/2018 12:00:00 AM
Anonymous
Overall a very pleasant experience.
10/14/2018 12:00:00 AM
ZOFIA SKARZYNSKI
Easy to get appointment in short timeframe. My tire change was booked for wait ppointment. Didn't have to wait long for tire change. Nice and polite people.
10/13/2018 12:00:00 AM
MICHELLE PROTSCH
Quite expensive for just a summer to winter tire switch.?! And told even higher than original price when I went to pay that was corrected when I pointed it out.
10/12/2018 12:00:00 AM
ZOFIA SKARZYNSKI
Easy to make appointments. Booked appointment for tire change took less time than expected to change tires on waiting appointments, friendly , fast and no hassle. Thank you
10/12/2018 12:00:00 AM
JAIRO CHITIVA
I booked my appointment at 2 o'clock,so I was 6 pm and my car doesn't have the new tires I wanted other 45 minutes more.
10/11/2018 12:00:00 AM
PRAKARSH DWIVEDI
I was amazed by the quality of service, they changed my tires the same day although they were extremely busy, no one else was ready to.do.it. Vincent assured me that I will get my car the same day although it would be very tight. I would definitely recommend. Thank you Vincent.
10/11/2018 12:00:00 AM
Anonymous
Awesome
10/11/2018 12:00:00 AM
JOHN ARMSTRONG
Great service! Timely and courteous.
10/11/2018 12:00:00 AM
Anonymous
Quick, efficient, and friendly service. Have gone here for years and never been disappointed!
10/11/2018 12:00:00 AM
Anonymous
Staff are very nice and they do a great job.
10/10/2018 12:00:00 AM
Anonymous
excellent
10/10/2018 12:00:00 AM
AZHAR SYED
Very professional people and great service
10/10/2018 12:00:00 AM
Anonymous
These guys are great. I'm a retuning client.
10/10/2018 12:00:00 AM
Anonymous
Incredible, courteous customer relations staff with timely, efficient service. Thank you
10/8/2018 12:00:00 AM
Anonymous
Very fast service.
10/8/2018 12:00:00 AM
JOHN ARMSTRONG
Nic and the staff at Fountain Tire are terrific. They are well informed, pleasant and very helpful. As well, they are very accommodating to walk-ins as well as people with appointments. I particularly like their tire storage program. I can't say enough good things about the staff in this shop!
10/7/2018 12:00:00 AM
Anonymous
Fast and friendly service
10/6/2018 12:00:00 AM
MIKE POWELL
Timelines were not met, appointment booking seemed meaningless. Back seat of car was splattered with mud - not much care in placing tires inside.
10/5/2018 12:00:00 AM
MIKE LOPES
Great service
10/4/2018 12:00:00 AM
Anonymous
Purchased two sets of tires from Fountain Tire (Westbrook), their entire team were very knowledgeable and helpful. I had the tires installed on the first day of Calgary's big snow fall and it was nice to see how patient and accommodating the staff were to not only myself but to everyone else who called or walked in looking for new tires. FIRST class establishment, highly recommend!!
10/4/2018 12:00:00 AM
Anonymous
very friendly, welcoming,and knowledgeable. Fast and efficient service. Had car ready on time as promised.
10/4/2018 12:00:00 AM
Anonymous
Courteous service and high quality workmanship
10/3/2018 12:00:00 AM
MARCI IMLACH
They are friendly, speedy and reasonably priced. Even though I missed my appointment because of bad driving conditions, they still got me in and put on winter tires. They even paid for me to Uber home because their driver wasn’t available. Very happy with the service and will use them again.
10/3/2018 12:00:00 AM
WILLIAM FOSSEN
Excellent service, very pleasant people and decent price for service
10/3/2018 12:00:00 AM
GRANT GATTINGER
Kirk was very helpful when I walked in to getinformation on tires I wanted to purchase. I came back the following day and made an appointment for installation. the work was completed on time as promised. Thankyou for the Great service. Grant Gattinger
10/2/2018 12:00:00 AM
Anonymous
The service was excellent. They took my car in immediately and were done putting new tires on within the hour. The front desk staff was courteous and helpful also. All in all, a great experience.
10/2/2018 12:00:00 AM
MARY-LYNN WARDLE
I have been going to Westbrook Fountain Tire for over a decade. My father recommended it because he appreicated their honesty and efficiency. Yesterday, I bought four new tires and they installed them within a few hours. There were no hidden costs and no surprises. They also changed my oil and did a general inspection. On paper, my vehicle was due for a transmission service and some other things. However, after doing a thorough inspection, they said I did not need to do that right now as the fluids are still in good shape. How easy it would have been to have claimed that I needed those services done and to have profitted from this. However, that is not the Fountain Tire way. Instead, I rely on them for honesty. This is their hallmark no upsells, and they have held to it for many years. In addition, you can expect polite and friendly service every time. I will absolutely continue to be a returning customer and would recommend them to anyone. Mary-Lynn W.
10/2/2018 12:00:00 AM
PAM & TIM KESSLER
Excellent service and knowledgeable staff
10/2/2018 12:00:00 AM
MARK LISA BYLSMA
Great service and help with loading and unloading tires that were getting new winters put on. I had an appointment and all went as expected. This is the 2nd set of tires I've purchased from this location over the past 3-4 years. The level of service was great and I am confident I will be a repeat customer in the future.
10/1/2018 12:00:00 AM
DARREN KOON
Good service overall
9/30/2018 12:00:00 AM
Anonymous
Needed another person at the front since there was a lineup.
9/29/2018 12:00:00 AM
CAITLIN BLOOM
Had new winter tires put on and an oil chage. Vince was absolutely fantastic and ensured I got everything I needed. Was easy and a reasonable price.
9/29/2018 12:00:00 AM
MARK MALOUIN
The staff were very pleasant and professional. They did what they said they would do and in the time they estimated. Very pleased.
9/28/2018 12:00:00 AM
Anonymous
Friendly service.
9/27/2018 12:00:00 AM
Anonymous
Good product, prompt service and attention to detail, great fall prices, recommended
9/26/2018 12:00:00 AM
MEL GIBSON
Pleasant, courteous and efficient
9/26/2018 12:00:00 AM
Anonymous
Friendly, helpful and quick service.
9/26/2018 12:00:00 AM
NEIL SPEERS
Great service and done very quickly with the tires that were best suited to my needs.
9/26/2018 12:00:00 AM
Anonymous
I stopped by without an appointment to get a slow leak fixed. The service was great. The follow up lug nut tightening a week later took less than 2 minutes.
9/25/2018 12:00:00 AM
TROY DEJONG
Brought in my Jeep with a tire pressure issue on 1 tire and to get an assessment of tall 4 tires before the winter rush. Staff was very friendly - fixed the tire (only $40!) and grantee the repair for 30 days! Let me know recommendations if leak persists (might be a damaged rim) and let me know all 4 tires should be ok for another year! Location by Westbrook mall is so convenient. Instead of sitting in a waiting room I walked across the street, got a hair cut and had lunch! Takes convenience to a different level!
9/23/2018 12:00:00 AM
DONALD SLATER
Excellent, timely service for a somewhat customized request.
9/23/2018 12:00:00 AM
Anonymous
Service was fast and professional. Willing to take time to explain. Thank you
9/23/2018 12:00:00 AM
Anonymous
We were really pleased with the service. The staff is friendly, courteous and extremely helpful.
9/22/2018 12:00:00 AM
JIM OLSEN
If you are looking for a business that demonstrates integrity and ethics in business, then Fountain Tire Westbrook is the place. They have the highest standard of Customer Service and there products and services are always customized to your particular needs. If your vehicle requires some service, they will tell you clearly and honestly what is required. I have no problem telling friends how great these people are. I have even set up accounts here for my son and daughter because I want them to be safe and have their automotive needs addressed fairly and honestly. Thank you Nicolas, Vincent and Staff.
9/22/2018 12:00:00 AM
KATRINA KOGER
Thank you for being so transparent with pricing, and getting me in and out with new tires in 45 minutes.
9/19/2018 12:00:00 AM
KAREN WHEATCROFT
Great service as usual.
9/19/2018 12:00:00 AM
GERRY KELLY
Winterizing done in a timely manner at the right price.
9/18/2018 12:00:00 AM
JENNIFER SOMERVILLE
quick, friendly and efficient. The Uber ride was a plus.
9/15/2018 12:00:00 AM
Anonymous
I was pleased with the excellent prompt service and the complimentary no charge . Thanks again!
9/12/2018 12:00:00 AM
Anonymous
I have a good experince overall. The only issue was that this location didn’t offer a shuttle service even though I was ask if I needed one while booking my appointment. Yes the train station is closed and I was able to walk but other people may not.
9/12/2018 12:00:00 AM
MIKE BENSON
Had a seasonal work done plus oil change service. Did not receive a copy of the inspection that was done.
Response:
Hello Mike, thank you for your response and your patronage. We can have a copy of the inspection form sent to you electronically and do apologize for the inconvenience. We look forward to providing this service to you at the front counter in the future.
9/11/2018 12:00:00 AM
Anonymous
Very courteous front desk service and was able to get my work done within a couple of hours. Thank you very much.
9/3/2018 12:00:00 AM
Anonymous
Hello, I am happy with the service I received subject to the following. Since having one flat tire and another slow leak repaired, I have noticed another slow leak in one of my tires. I suspect it may be the same tire that had the slow leak but I'm not sure. Also, the spare tire that was returned to its resting place beneath the storage compartment of my Pathfinder SUV is now sitting low and at an angle, which leads me to believe it was not replaced in the correct manner. Since this may be a safety concern, I will be returning to your operation to have this looked at. Ken
8/26/2018 12:00:00 AM
KENT GALBRAITH
Excellent Service &well informed of any/all necessary repairs. Many thanks, Kent
8/20/2018 12:00:00 AM
Anonymous
Excellent service!
8/19/2018 12:00:00 AM
Anonymous
The problem was assessed quickly and they were able to complete the work by the end of the day.
8/19/2018 12:00:00 AM
Anonymous
Were are always treated with respect and bring all our vehicles to this fountain tire.
8/18/2018 12:00:00 AM
MARTIN CHAMBERLAIN
I can assume that the work was done well. However, I feel that $138 for packing 2 wheel bearings is overpriced. Next time I think I will do this myself.
8/14/2018 12:00:00 AM
GARTH ASHBY
Super helpful. Was able to identify the issue really quickly and communicated all possible options. Would recommend.
8/11/2018 12:00:00 AM
Anonymous
Great
8/8/2018 12:00:00 AM
BERNICE PEACOCK
Fountain Tire (Westbrook) provides excellent service. They have great mechanics for the mechanical work, front staff are efficient & friendly. I would highly recommend them.
8/1/2018 12:00:00 AM
Anonymous
Excellent service. Charged $6 to fix a minor issue on my car (could have easily charged more for diagnostics and labour time). I appreciate their honesty.
7/30/2018 12:00:00 AM
Anonymous
Great people!
7/21/2018 12:00:00 AM
Anonymous
These guys are amazing! Best customer service I've had in a long time
7/18/2018 12:00:00 AM
Anonymous
Performed as promised on-time and price.
7/17/2018 12:00:00 AM
LINDA ROBINSON
Fountain Tire was very accommodating. We left our car with flat tire in their parking lot over the weekend and they quickly serviced it on Monday. The gentleman at the front counter was pleasant, patient and helpful.
7/17/2018 12:00:00 AM
Anonymous
Dropped my car off as scheduled and booked. Called the next day at 3PM as I had not heard anything. They initially said they had no record of me or my car being serviced today. They then looked in the drop off box and found my keys. Told me it would be done that day. They called me around 5PM and said it needed more work and they would have it ready the next day. They called the following day int he afternoon to say it would not be ready (needed a part) and to pick it up the following day. When I went to pick it up, my tires that they changed over were not in my car. I had to go back into the shop while they figured out which tires were mine. They then said we think these are yours and they put a set in my car. Told me that if I had issues with them in the winter, they would have it on file that they think they gave me the right tires that they took off.
7/13/2018 12:00:00 AM
Anonymous
They were able to fit me in with short notice and very helpful. They told me it would take approximately an hour but were done in 30 minutes. I wouldn’t hesitate to bring my vehicle here for my tire needs and have used them numerous times over the years.
7/11/2018 12:00:00 AM
NICK ROBERTS
Happy with service I got. Friendly staff
7/11/2018 12:00:00 AM
Anonymous
Good service, reasonable price.
6/18/2018 12:00:00 AM
DENNY WONG
I will never buy these CHAMPIRO ICEPRO tires from Fountain Tire again. Since I bought this set of tires for my Acura MDX a couple of seasons ago, all four tires had bead leak problem. They told me it was my original Acura alloy wheel's problem. I don't believe so. I had a set of Michelin on the exact wheels before, no problem at all. And there's no manufacture warranty on CHAMPIRO ICEPRO . They should not sell any tires that are not up to the quality standard. I had to pay for the repair for putting bead sealant on these tires. I'm very disappointed with Fountain Tire.
6/7/2018 12:00:00 AM
Anonymous
Fast, excellent service, and they were able to get me in really quickly from the time I called to book!
6/1/2018 12:00:00 AM
Anonymous
Great service
5/27/2018 12:00:00 AM
Anonymous
Na
5/25/2018 12:00:00 AM
JEREMY SCHRADER
I always leave satisfied at this location. They have great service.
5/23/2018 12:00:00 AM
Anonymous
Good customer service
5/17/2018 12:00:00 AM
DREW DAILEY
Friendly, knowledgeable service, and they basically did my alignment for free. I will go back next time I need work done.
5/15/2018 12:00:00 AM
Anonymous
Jason provided sessions customer service, yet again.
5/11/2018 12:00:00 AM
Anonymous
Quality service and trustworthy advice on what work needs to be done
5/10/2018 12:00:00 AM
Anonymous
Great service!!!!!
5/7/2018 12:00:00 AM
Anonymous
Just a flat repair but I received the usual friendly service from Jason and they were able to squeeze it in the same even though it was already mid-afternoon when I brought it in.
5/7/2018 12:00:00 AM
BERNICE PEACOCK
I was very happy with the service I received when I took my vehicle to Fountain Tire (Westrook) Ltd. The work was done professionally in a timely manner.
5/2/2018 12:00:00 AM
BERNICE PEACOCK
Fountain Tire (Westbrook) Ltd. is an excellent place to have your vehicle serviced & to purchase new tires. I would highly recommend them.
4/29/2018 12:00:00 AM
JEANNE LAJEUNESSE
Very quick and good
4/26/2018 12:00:00 AM
VANESSA MCCONNELL
quick and helpful service!
4/24/2018 12:00:00 AM
DENISE & JERRY PENNOCK
Done on time, on budget.
4/15/2018 12:00:00 AM
JOE MCINTOSH
I brought in a flat tire on a wheel to be repaired, however, the tire was damaged to the point it could not be fixed and still be safe enough to drive on. The tire needed to be replaced with a new one, which meant all four wheels needed new tires. Since it was a winter tire, and at the end of the season, we decided not to install a new set at this time. Glad we didn't repair the tire and possibly have major problems later on.
4/8/2018 12:00:00 AM
BERNICE PEACOCK
I was greeted at the door, quickly found the problem I was having, given a quotation for the repair I needed quickly & professionally. All of my questions were answered immediately. I will recommend Fountain Tire (Westbrook) Ltd. to people, friends & relatives.
4/2/2018 12:00:00 AM
Anonymous
Good service.
3/26/2018 12:00:00 AM
Anonymous
n/a
3/22/2018 12:00:00 AM
JAMES PELZER
Very friendly shop. Highly recommended
3/11/2018 12:00:00 AM
Anonymous
Great service! Always friendly and on time.
3/10/2018 12:00:00 AM
Anonymous
Very punctual, polite and responsive staff! My tire change was done way quicker than was estimated, keep it up!
3/5/2018 12:00:00 AM
WENDY HARVEY SAUVE
Just a flat repair but done for free under warranty just as promised and in just 2 hrs.
2/21/2018 12:00:00 AM
Anonymous
Excellent service as always!!
2/16/2018 12:00:00 AM
JEREMY SCHRADER
Always friendly and knowledgeable service.
2/9/2018 12:00:00 AM
JEREMY SCHRADER
I always get great service at Fountain Tire. They've never repaired anything on my car to see if it fixes it. They always seem to be able to diagnose and repair it.
1/23/2018 12:00:00 AM
BERNICE PEACOCK
I appreciate the service I receive from Westbrook Fountain Tire. Nick & his mechanics are great. I would highly recommend them to anyone. They tell you what is wrong with your automobile, quote a price, let you know when your auto will be ready for pick up up front. The mechanics ensure your auto is working at top performance. I am very pleased with the service I receive from Westbrook Fountain Tire.
1/12/2018 12:00:00 AM
JEREMY SCHRADER
Quality services with a trusted team. They always set my car straight.
1/12/2018 12:00:00 AM
Anonymous
Great service!
1/10/2018 12:00:00 AM
Anonymous
The technicians were very friendly and explained everything to me very thoroughly (since I know nothing about cars).
1/5/2018 12:00:00 AM
Anonymous
The location was quiet accessible for me but i found it a bit expensive for a tire purchase, seasonal tire change and an oil change servicing.
1/3/2018 12:00:00 AM
Anonymous
Professional, courteous, friendly, and helpful.
12/26/2017 12:00:00 AM
Anonymous
I have a life time warranty on my tires but it isn’t recognized by any other location but the 37st sw Calgary location. It is difficult when issues arise outside of Calgary.
12/23/2017 12:00:00 AM
JAMES PELZER
Very friendly and punctual. The charges were reasonable. Highly recommend.
11/28/2017 12:00:00 AM
RAYMOND EVANS
Excellent service now that you have new management.
11/27/2017 12:00:00 AM
JACQUIE HROMYK
My son came to you with a $200 coupon to get winter tires for my vehicle. You did not help him choose a model that allowed him to use the coupon, you have the vehicle listed wrong on the receipt (it is a 2004 Ford Escape NOT a 2000 Ford Explorer).
11/26/2017 12:00:00 AM
KATE JEPP
Amazing service from start to finish! I will be back! I unknowingly left my car without a wheel lock-no one made me feel stupid. And you didn't charge me even though I took an appointment slot. The service at the front desk was top notch helping me navigate uber! Thank you!!!
11/25/2017 12:00:00 AM
Anonymous
Quick and friendly service.
11/15/2017 12:00:00 AM
Anonymous
Good price, good service.
11/12/2017 12:00:00 AM
Anonymous
Good customer service! Reliable evaluation and no charge to have them look at. I'm very appreciative!!
11/10/2017 12:00:00 AM
Anonymous
Great service and super fast turnaround. Dropped my car off when the shop opened and everything was done by noon! Staff were cheerful and helpful, and I would definitely come back.
11/8/2017 12:00:00 AM
Anonymous
Excellent service- so friendly and responsive- thank you!
11/8/2017 12:00:00 AM
Anonymous
This was a very bad customer service experience. I came to Westbrook location because it was near the LRT. I will never come there again. The Assistant Manager Jason I think his name is was rude and uncommunicative and argumentative. When I asked why the installation fee was as high as it was, he said Because we are the best. We are booked solid. We don't need any extra business. The implication being that you can charge what you want because you are so busy. I replied to him: So, what you mean is Buyer Beware! He said, that's just what it is. After I pressed him for information, it came clear that the cost was because I had bought new tires and they had to be installed on the rims I had provided. Okay, fine, I said, now I understand, you just needed to explain. Then I went to get my car, and saw that the hub caps were in the back of my car and not on the wheels - in all the years of changing tires noone has ever not put the hub caps back on. A small job, but..... a small job for you too and sloppy not to put them back on. What else was done in a sloppy manner with the work is the question it begs. So I went back in the shop and said, why are these not put back on? Jason, again defensive and argumentative, said I guess the didn't fit. I said, but they've always fit before, is it because of the new tires? I don't know, he said, But I need an answer, I told him. Why would they suddenly not fit. Jason told me If you would listen to me you'd hear that I don't know. He started to actually argue with me saying he didn't know anything about my tires all he had done was charge me and give me my keys how was he to know why they didn't fit. I told him: Well find out. This was all ridiculously heated and he was arguing with me. He said go around back. So I went out and wandered to the back and no one was there or came out, so I went back to the front desk and said, you need to tell me what to do here. I went around back and I waited around front also....... anyway, you get the picture. I will never ever ever return to the Westbrook Fountain Tire and I will tell my family and friends never to go their either. I will return to the Northland location. Oh, another thing..... the tires were put back in my car upright so I had to reposition them so they wouldn't roll when driving - really, you should know better than that, there was lots of room. And another thing, Jason said come back ...at some amount of miles, I don't remember what he said..... but the other location always carefully placed a tag in my car with the mileage marked when I should come back. The lack of even this kind of care regarding details makes me wonder what other details were overlooked in the replacement of my tires.
11/5/2017 12:00:00 AM
Anonymous
An excellent customer service check-in and check-out. My new winter tires work wonderful in the snow. Thanks, JR
11/3/2017 12:00:00 AM
Anonymous
Great service!
11/2/2017 12:00:00 AM
Anonymous
I had made an appointment online, two phone calls later to confirm and a long period on hold my appointment was set. Arrive at the store no appointment or tires. Made an appointment for the next weekend which I was told I could drop off at 9 am and have the car back around noon. When I arrived for the appointment I was told that the earliest I could get it back was 3. The mess up of my appointments and times wasted a lot of my time and this level of customer service is very disappointing.
10/30/2017 12:00:00 AM
Anonymous
Good service. They were ready for my car when I arrived. I received a phone call letting me know my car was ready a few hours later. I was promptly greeted and processed during drop off and pick up.
10/24/2017 12:00:00 AM
Anonymous
I dealt with the Assistant Manager at Westbrook who was amazing! Friendly and extremely accommodating after I got my dates mixed up for my appointment. Will definitely be going back.
10/17/2017 12:00:00 AM
JEFF RICHY
Very good service, easy to book an appointment on their website. A real plus is the Uber service they would book for you if required
10/9/2017 12:00:00 AM
JEROME BONNAL
NIce welcomming personnel.
10/6/2017 12:00:00 AM
SAMAR SKIA ZIDAN
Great service starting at the front desk and from the back of the house ( the technicians ), thank you guys.
10/4/2017 12:00:00 AM
Anonymous
Great to deal with!
10/4/2017 12:00:00 AM
Anonymous
Very professional, the front end staff were very friendly and my vehicle was finished at the time they estimated it would be.
10/3/2017 12:00:00 AM
Anonymous
Great service
9/30/2017 12:00:00 AM
Anonymous
I was very pleased with the excellent service I recently received from you.
9/28/2017 12:00:00 AM
Anonymous
Great staff and fast service. Highly recommend this location to anyone. Would come back again.
9/27/2017 12:00:00 AM
TREVOR HILDEBRAND
Great service, great experience, would recommend again and again.
9/21/2017 12:00:00 AM
BERNICE PEACOCK
I take both out vehicles to Fountain Tire. They do excellent work in a timely manner. I would highly recommend them.
9/16/2017 12:00:00 AM
RIK NIKONIUK
Excellent service. Appreciated the attention to detail and my specific usage requirements.
9/15/2017 12:00:00 AM
Anonymous
The service was excellent, although I only went in for an oil change. Fortunately you discovered the loose tie-rods and uneven ware on the brake pads. All good! Many thanks, K
7/25/2017 12:00:00 AM
SABINA PETERMANN
Wanted to thank Jason Colling for his professionalism and honest customer care . Thank you
7/16/2017 12:00:00 AM
CHANG LEE
Fast,seasonal price
7/9/2017 12:00:00 AM
KEN LUDWICK
Thanks for all your help in connection with my Goodyear warranty matter and the replacement of my tires. I am very satisfied with the service I received. Ken Ludwick
7/7/2017 12:00:00 AM
Anonymous
They booked me in to fix a punctured tire with very little notice. Great service.
6/18/2017 12:00:00 AM
JEREMY SCHRADER
As usual quick service with friendly people at the front. I would have liked a little more explanation as to what was done, or not done, to my vehicle but it was a different person checking me out than checking me in.
6/7/2017 12:00:00 AM
RON SUTSCH
Excellent service and customer care.
6/6/2017 12:00:00 AM
Anonymous
Great shop! Friendly staff! Great service!!
6/2/2017 12:00:00 AM
GEOFF CASSIDY
Contradicting information from different service reps led me to a $50 rental charge I didn't need to take.
5/27/2017 12:00:00 AM
Anonymous
Great accommodating staff!
5/20/2017 12:00:00 AM
Anonymous
Easy to arrange and reception was willing to stay open a little after hours to accommodate my schedule for pick up.
5/18/2017 12:00:00 AM
Anonymous
Flat tire took 2 days to fix then called me and said can't fix it. Call 3 separate times and every time they said they where working on it. Lies
5/17/2017 12:00:00 AM
Anonymous
Seasonal tires were swapped in 1 day without an appointment. Retorquing was done in less than 5 minutes. Overall, I was impressed with the service.
5/10/2017 12:00:00 AM
Anonymous
The crew at this location are always a pleasure to deal with. We trust the work that they have done over the years and that they continue to do for us.
5/9/2017 12:00:00 AM
BERNICE PEACOCK
I always have a great experience at Westbrook Fountain Tire. They are very professional, the tecs and office staff do a great job! I would highly recommend westbrook fountain tire.
5/7/2017 12:00:00 AM
JEFF DEPEW
Staff worked with me to make sure all my questions were answered and that I was satisfied.
5/6/2017 12:00:00 AM
Anonymous
Great job as always.
5/5/2017 12:00:00 AM
Anonymous
More interested in dealing with phone calls on hold than customers.
5/1/2017 12:00:00 AM
Anonymous
I rarely give five stars, but in all fairness, I was accommodated quite efficiently (with a tight time frame) and the guys did their usual great job - so 4.75 !
4/14/2017 12:00:00 AM
ANDREW / MICHELLE MACLACHLAN
Tyler was very helpful in explaining all the issues with our car
4/10/2017 12:00:00 AM
Anonymous
The entire process, from booking, follow-up, suggestions and completion of my vehicle was most professional and efficient. Thanks, JR
4/10/2017 12:00:00 AM
Anonymous
Accurate, fast fair service.
4/9/2017 12:00:00 AM
Anonymous
Staff acted in a professional, accommodating and timely manner when making arrangements for a tire puncture repair.
4/8/2017 12:00:00 AM
ALEX SOWREY
I normally wouldn't have a review of a service that looks pretty basic (I got four new tires) but I wasn't impressed with the wait. I dropped my car at 9am and was told it would be an hour and a half, so I came back around 11 anticipating it would be just about done. I was told they were just finishing but it was still sitting out front, and I waited until after 12:30 for it to be finished, which meant I had to cancel my plans for the day. Otherwise the service was very friendly, I loved the magazine that I read (in its entirety), but I didn't get an explanation for the delay that made sense to me.
4/5/2017 12:00:00 AM
DAVE LAURIE/CHRISSY STRAUB
Great service - really cleaned up the waiting room area! Looks great!
4/1/2017 12:00:00 AM
Anonymous
These people are the best! I needed an oil change with Mobil #1 and they charged me less than $170.00 while those crooks at Auto Select on 37th Street charged me $338 even though their sign said $49 for an oil change! I once had a low pressure warning on my care for one of my tires and since they could find nothing wrong they did not charge me. I strongly recommend people to take their vehicles to Fountain Tire Westbrook.
3/31/2017 12:00:00 AM
JAMES PELZER
Appointment scheduling and intake process was fantastic. Shop did not call me to let me know car was ready. I asked them to have a look at the rear brakes as well and this was not done.
Response:
Good Day James. I do apologize for the communication break down. if you like we can discus this at any time as we are always trying to improve the customer experience.
3/29/2017 12:00:00 AM
Anonymous
Great front desk experience
3/27/2017 12:00:00 AM
EDWARD / EDWARD JR POWER
Good quick friendly service
3/17/2017 12:00:00 AM
DAVE HAGER
The service I received was courteous and quick, and mytires were done quickly at exactly the price quoted. Great to see delivery meeting the promise!
Response:
Thank you for your business Dave Regards F096
2/25/2017 12:00:00 AM
Anonymous
Friendly, informative and timely service.
2/21/2017 12:00:00 AM
Anonymous
We were glad that they could get us new tires put on the same day we brought in our vehicle. Thank you again!
Response:
Thank you for your business and glad we were able to help you out. Regards F096
2/15/2017 12:00:00 AM
JEREMY SCHRADER
I always have great service with Fountain Tire (Westbrook.) They are eager to please and a competitively priced. I had an issue and they worked with me to solve it. I'll be back for sure.
2/14/2017 12:00:00 AM
TONY YEP
If you want to have your flat or leaking tire repaired, go to a company that specializes in tire repair work. If they can't fix your tire properly, then they shouldn't be in tire business. Fountain Tire did a very good job.
2/8/2017 12:00:00 AM
BERNICE PEACOCK
Immediate, excellent service.
1/29/2017 12:00:00 AM
Anonymous
This was my first visit since new personnel took over this Fountain Tire site. Very pleasant, professional, and efficient as to time, sharing info, and courtesy. I'll return again, ..... and hopefully it will reinforce the service as being knowledgeable and of quality.
Response:
Thank you for your business and hope to see you again in the future. Regards F096
1/29/2017 12:00:00 AM
RON WOLK
Very personalized ,polite service. As well service was efficient and respectfully dealt with. The receptionist went out of her way to recover a left behind article. this is is the definition of true customer caring. RW
Response:
Thank you for your business and your kind words, we hope to see you in the future and it was a pleasure dealing with you. Regards F096
1/25/2017 12:00:00 AM
Anonymous
Adam was professional and kept me updated. Work was done sooner than promised and at the estimated cost. I am quite happy with the service.
Response:
First of all thanks for visiting Fountain Tire, and the kind words. I will be sure to let the team know. Thanks Regards F096
1/24/2017 12:00:00 AM
LAURIE KILMURY
Very good,friendly and helpful service. I would recommend to my Friends
1/19/2017 12:00:00 AM
RUSS KELLY MARSHALL
what happened to byron bell?
1/14/2017 12:00:00 AM
Anonymous
The new staff at this location will be worth coming back!
1/8/2017 12:00:00 AM
KELLY DANIELS
Got me in same day. Knowledgeable staff. I now know a lot more about tires in general 😜
Response:
Thank you Kelly for your business and kind words, we are glad that we were able to answer all your questions. Regard F096
1/7/2017 12:00:00 AM
Anonymous
This was my first time at this location and I only needed to have my belts tightened and a coolant check. The service done was top notch and I will definitely bring my car back for future servicing. Thanks guys!
Response:
Thank you for your kind words and we look forward to helping you with your vehicle needs in the future. Regards F096
12/26/2016 12:00:00 AM
DAVE HAGER
I received good service when I brought in my flat tire for repair. It would have been better if they had informed me of the delay when the repair needed to be redone.
12/26/2016 12:00:00 AM
Anonymous
Checked tire after sliding into a curb. No charge.
12/21/2016 12:00:00 AM
Anonymous
We brought our vehicle in for servicing on one of the busiest days of the year. They were able to have our vehicle up and running and ready for pickup the next morning.
Response:
Thank you for your business and Merry Christmas Regard F096
12/21/2016 12:00:00 AM
Anonymous
Staff is excellent. Terrific and outstanding service. Thank you Fountain Tire. Came in without an appointment on a very cold December Friday afternoon around 3:20pm. The front desk worked to rearranged some things to fit me in the queue. (If you have ever experienced a flat tire, its no fun to remove it off a vehicle, manhandle it and replace it with the spare). Anyway, Brian the service technician, located and fixed the leak in the flat tire, removed the temporary spare tire off the vehicle, put the repaired tire back on the vehicle, and I was on my way!
Response:
Thank you for your business and you kind words, we were happy to help get you on your way. Regards F096
12/19/2016 12:00:00 AM
Anonymous
Great service. Quick and accommodating.
Response:
Thank you for you business, and we hope to see you in the future. Regards, F096
12/15/2016 12:00:00 AM
BERNICE PEACOCK
I was very pleased with the service I received. Nick gave me an estimate, booked my vehicle in for service the next day. Tyler was the mechanic that worked on my vehicle; he did an excellent job. I will recommend Westbrook Fountain Tire to my family and friends.
Response:
Thank you for your kind words Bernice and we are happy to help you or any of your friends or family with any vehicle concerns. F096
12/14/2016 12:00:00 AM
JEREMY SCHRADER
The repair that was previously completed came apart. Leaving my car stranded and me in a panic. I ended up getting my car towed back to Fountain Tire. While the re-repair didn't cost me anything, It cost me 3/4 of a tank of fuel (about$35) and $108 for the tow> Hopefully I'll get at least some of that tow money back from AMA. My car also reeked of gas so I have to drive with the windows down in this weather. Adam was very helpful and apologetic though. I'll still go back to them as their service is great.
12/9/2016 12:00:00 AM
JEREMY SCHRADER
Hi, Fountain Tire Westbrook has offered me superior service, and comparable prices to every where else. Now that I know they do mechanical work, I'll be always bringing my car to them.
Response:
Thank you for you kind words and we will be happy to help with any issues in the future. Regards F096
12/4/2016 12:00:00 AM
PATRICK ABI WHITE
Thank you for taking my vehicle in as per advertised. You said that if I brought it in early you would have it out by noon, when I called around 11am to check you said it was 4th in line, I groaned and you moved it up for me, thank you. Then I came into the dealership to check at noon and it was done and sitting in the parking lot, but you did not call me and let me know it was done even though I said I was in major rush. Just thinking maybe you should have a better alert system, I know it's convenient to have everyone drop their vehicles off for the whole day, but there are times when it doesn't work for everyone everytime. Just sayin.
11/29/2016 12:00:00 AM
MATT BAND
Great service, great experience.
11/20/2016 12:00:00 AM
MARK & GERRI GRENIER
Friendly helpful competent service.
11/10/2016 12:00:00 AM
RUSS KELLY MARSHALL
good joint, miss Byron Bell
11/9/2016 12:00:00 AM
BERNICE PEACOCK
The work is always excellent.
11/5/2016 12:00:00 AM
Anonymous
Excellent customer service!! Timely, efficient and completed maintenance and repairs!
10/31/2016 12:00:00 AM
Anonymous
Nick was great, first day in the field and the Duratrac's are doing what they are made for.
10/26/2016 12:00:00 AM
Anonymous
An extremely busy time of year for tire shops, I had called and Adam was able to get my vehicle in that day (a screw in my tire). Received excellent service and very professional and pleasant staff. Will now be a customer of this location in the future. Thank you again Adam!
Response:
Thanks for your kind words and we look forward to dealings with you in the future. Regards F096
10/23/2016 12:00:00 AM
Anonymous
The service was superior and the level of detailed explanation on analyzing the problem and attempting to correct it using more than one solutions was phenomenal! THANK-YOU Byron and staff!!
10/18/2016 12:00:00 AM
RUSS KELLY MARSHALL
top drawer
10/18/2016 12:00:00 AM
PATRICK ABI WHITE
Service has always been done promptly and as advertised whether in cost or timing. We used to lived around the corner, now it's not so close but still our first option for tire service!
10/18/2016 12:00:00 AM
STEVE SHERRY HUNTER
Great service. Thanks Nick!
10/14/2016 12:00:00 AM
BARRETT GERVAN
Nic was very helpful and knew his stuff.
10/5/2016 12:00:00 AM
Anonymous
The service is great from the mechanics, however I need to wait for my vehicle for i.e. oil changes, repairs that do not take a lot of time to do. Dwayne, especially does not want me to wait for my vehicle - this does cause a problem.
10/5/2016 12:00:00 AM
Anonymous
I had an appointment for an oil change, tire rotation, and to have a slow leak in one tire repaired. Upon picking up my vehicle I was pleasantly surprised to discover that I was not charged for the tire repair, normally a $32.00 charge. When does that ever happen?
10/3/2016 12:00:00 AM
RON SUTSCH
Excellent service and integrity. I will return as needed and refer my friends and others. Thanks
9/29/2016 12:00:00 AM
HARRY DHESI
Mr.Blazejak, I was at your store to get my truck's tires swapped from summer to winter on Sep.28. I was promised it will be done in 2 hours but after 6 hours,no one bothered to inform me that it has been done.Moreover your service was rery unfriendly .Being a businessman my self,a service with smile goes long way.Last time I went to your store in Sunridge,there it was very pleasant experience .Being a resident of Westbrook area ,I want to support our area businesses .So please don't take it personal .i hope next time ,I will have much better experience .Harry.
9/10/2016 12:00:00 AM
Anonymous
Fountain Tire is a great place for service. They are friendly, quick and offer a good value!
SERVICES OFFERED
AUTO SERVICES
Pre Trip Inspection
Car Care Package Restrictions Apply
Seasonal Maintenance Package Includes Oil Change
Tire Replacement
Air Conditioning
Balancing And Tire Repairs
Batteries
Brakes
Electrical
Exhaust
Flat Repair
Heating Cooling
Seasonal Tire Changeover
Shocks Struts
Transmission Services
Tune Ups
Wheel Alignment
Shuttle Service
REVIEWS
VIEW ALL REVIEWS
11/5/2018 12:00:00 AM
Anonymous
Vincent was efficient in taking my order, called me when the job was finished, and processed me patiently even though there were two more behind me waiting at the register. Will be back for the 100-km tightening of lug nuts.
11/4/2018 12:00:00 AM
Anonymous
Great staff - friendly and professional. Love this place.
11/4/2018 12:00:00 AM
PATRICK DODSLEY
Service was great , done on time and no extra charge. People I dealt with were courteous and knowledgeable.
