501 HIGHWAY 9 NORTH DRUMHELLER, AB T0J 0Y0
JOANNE HODGSON Fountain Tire owner
10/9/2017 12:00:00 AM
Always pleased with service. Trust mechanics to keep my vehicle road worthy. Front end staff outstanding. Kudos to all.
9/30/2017 12:00:00 AM
Consistently good customer service.
9/1/2017 12:00:00 AM
The customer service along with the service(s) provided is always a pleasant experience at the Drumheller Fountain Tire location. They know how to exemplify Service in the Customer Experience! Good job by all :-)
8/24/2017 12:00:00 AM
Absolutely fantastic. Was losing air in front tire coming from Saskatchewan arrived at Fountain Tire and in less than 20 minutes had tire patched, inflation balanced on all tired and was on my way again. As well, in 100 kms I get a FREE retourqing of my
7/27/2017 12:00:00 AM
The fact that i can get service outside of my work hours is an absolute bonus. I have never met a more welcoming or accommodating staff. It is always a pleasure to come in. Thank you for being here!
5/2/2017 12:00:00 AM
Always excellent service
2/24/2017 12:00:00 AM
All very personable
1/24/2017 12:00:00 AM
Always great service!! Thanks again!!
12/8/2016 12:00:00 AM
Quick and efficient service.
11/7/2016 12:00:00 AM
I have always experienced outstanding service at the Drumheller Fountain Tire store. All staff is friendly and helpful. They understand true customer service.
Response: Thankyou Su. It is also wonderful to have customers like youself. Joanne
10/24/2016 12:00:00 AM
As usual, everything was great-customer service, etc
10/8/2016 12:00:00 AM
Great service great people
9/13/2016 12:00:00 AM
I was a bit surprised at the lack of customer service that I received on my last visit for repairs. When I brought my vehicle in at 8 am I had asked that in addition to the spark plug repair that I was having that the tires be balanced on my car. I called at 3 pm to find out the status of my vehicle and was told that the paperwork from the mechanic was still needed, but that my car should be ready for pick up within a half hour. I arrived at 3:30 pm only to be told that the mechanic hadn't understood the instructions about the paper work and had not submitted it. I was also told the car was still being worked on although it was sitting in front of the shop. I waited 15 minutes and then Kristie (sp?) went out to my car to check what was happening. She noticed the tire sensor light was on and had the tires checked. She also ensured that the work order was submitted from the mechanic. As I was going to pay the bill (it was now 3:50 pm) I asked if the tires had been balanced. I was told this was not done but if I waited another 20-30 minutes it would be. I was not able to wait and also was a bit put off by this poor customer service experience. I did notice that Joanne was not at the store that day.
7/22/2016 12:00:00 AM
As always, great service and pleasant staff at Drumheller Fountain Tire. I use this garage for my auto needs because I trust them to do the job right!!
7/18/2016 12:00:00 AM
Thank you all for your help with my tire you all went the extra mile to help
6/24/2016 12:00:00 AM
Awesome service got my tralier in and out immediately I would recommend them as best in area service
6/21/2016 12:00:00 AM
Always great and friendly service!
6/8/2016 12:00:00 AM
Very helpful and very quick with handling my request. My new rims look great!!
5/20/2016 12:00:00 AM
Customer service as well as vehicle service was great as it always has been.
Response: Thankyou Ellaine. Have a great weekend. Joanne
4/23/2016 12:00:00 AM
As always, Great service, done as fast as possible, with friendly folks who are very TRUSTWORTHY.
Response: Thankyou Kathy for the great review.
4/20/2016 12:00:00 AM
Great people and awesome service....:) thnx guys
Response: Thankyou, hope to see you soon. Joanne
3/25/2015 12:00:00 AM
"Friendly, quick and efficient work done that was quick and well done!"
- Oil And Filter Change
- Seasonal Maintenance Package Includes Oil Change
- Tire Replacement
- Balancing And Tire Repairs
- Flat Repair
- Heating Cooling
- Seasonal Tire Changeover
- Shocks Struts
- Transmission Services
- Tune Ups
- Wheel Alignment
- Other (please give details in the space below)